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Have a question about Muslim Astrologers, your wallet, Niyaz & Dua or an order? Send us a message and we'll get back to you, usually within a few hours.
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Quick answers
Consultations are billed per minute at the astrologer's listed rate, deducted live from your wallet. If a session never starts, you are not charged.
For a session that ended early due to a technical issue, or a Niyaz & Dua/order problem, message us here with the reference number and we'll review it. Approved refunds go back to your wallet.
Sign in and open "My Niyaz & Dua" or "My orders" from the account menu. Service updates appear once the guide confirms them.
Yes — chat transcripts stay in your consultation history for as long as your account is active.
